DECIDE: If you're thinking about having an abortion, has the information you need about abortion services, abortion care, and how to find a provider near you. You can call 0800 DECIDE (0800 332 433) 8am-6pm Monday to Friday and 9am until 1pm on Saturday. 


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Terms and Conditions

By using this website, you are bound by our terms and conditions. If you have any queries or concerns, please contact us.

Terms and Conditions

This statement covers the terms and conditions for use of the New Zealand Family Planning Association (Inc), or Family Planning, ("us", "we" or "our") website

You need to read these terms and conditions. We will use the phrase "these terms" to cover all of these terms and conditions and any changes to them.

By using this website, you acknowledge that you are bound by these terms. If you don't accept these terms, you must not use this website.

Changes to this website

We may change the information on this website, including these terms, at any time. By continuing to use this website after any changes have been made, you acknowledge that you will continue to be bound by these terms.

Errors and updates

We reserve the right to add or remove material, and correct errors. If you find any errors on any part of, please email us at

General information

We will try to make sure that the information on this website is accurate and up-to-date however the website makes information available to you as a general information service only. We do not guarantee that the information we provide is suitable for what you may want to use it for. We may discontinue site availability at any time without notice.

We strongly encourage you to talk with a nurse or doctor at a Family Planning Clinic or your health care professional about your specific sexual and reproductive health needs. The information contained in this website about sexual and reproductive health is meant to be helpful and educational, but is not a substitute for medical advice.

We do not guarantee that the website or the server is free of computer viruses or any other harmful components, defects or errors. We cannot guarantee that any defects in the website will be corrected, or that your access to the website will be reliable, uninterrupted or error-free.

We will not assume any legal liability or responsibility for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, computer viruses or communication line failures, or for any theft, destruction, damage or unauthorised access to your computer system or network.

Before you rely or act on any of the information on this website, you should get independent professional advice.


You use this website at your own risk. We will not be liable in contract, tort or otherwise for any loss or damage (direct or otherwise) you suffer in connection with your use of this website or of any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website.

Hypertext links

This website will contain hypertext links to other websites that are not operated by us. These links are provided for your convenience and interest only. 

The inclusion of a link does not imply our endorsement of the site or any association with its operators.

We will not investigate or monitor the hypertext links to other websites. You link to them at your own risk.

We are not responsible for the information contained on any website that you link to from this website.

You may create hypertext links to this website. If you do this, you accept that you are responsible for all direct or indirect consequences of the hypertext link.

You also agree that Family Planning is not responsible for any loss, damage, liability, costs or expense you may incur for creating or maintaining the hypertext link. We reserve the right to prohibit links to this website and you agree to remove or cease any link upon our request.

Intellectual property and our other rights

We hold all copyright and other intellectual property rights in this website. You may use the information on this website and reproduce it (electronically or in hard copy) for your personal use only.

In all other circumstances, you must get written permission from us before you use, send or reproduce any of the information on this website.


Any personal data you transmit to the site by electronic mail or otherwise, will be used by Family Planning only for the purpose(s) it was collected. There are limitations on how we will share your information. See our Privacy Statement for further details.


When you make a donation through our website (for example, by making a one-off donation), we may ask you to submit certain personal information (such as credit card information) so we can process your donation. We use the credit card information you provide only to fulfil the transaction you requested.

If you are a regular donor, we will maintain your information in our customer service records. We also maintain your contact information in our records so we can contact you to provide Family Planning information and information on additional giving opportunities.

Local laws and regulations

These terms are governed by the laws of New Zealand. By using this website, you confirm that you are not breaching any local laws or regulations existing where you are. Any information contained on this website does not constitute an offer in any jurisdiction other than New Zealand.


Family Planning nurses and doctors may only give information and advice to enquiries made from within New Zealand. If you are outside of New Zealand please contact your local health care professional in the country that you are in.

We aim to ensure that the information given is accurate and consistent with current knowledge and practice within New Zealand. However, knowledge and practice is constantly evolving and individual cases may require specific advice that cannot be addressed through this site.

Please note that enquiries on this site or Facebook can take up to three business days for a response. Facebook is monitored during normal working hours on Monday to Friday.

Accordingly, information and/or responses given on this site or Facebook are not intended to replace a consultation with an appropriately qualified health professional.

If you require health advice and are not able to make contact with a Family Planning clinic, please contact Healthline on 0800 611 116. This number operates 24 hours/7 days a week.

Contact us

If you have any questions about this site email us at

Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

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