DECIDE: If you're thinking about having an abortion, has the information you need about abortion services, abortion care, and how to find a provider near you. You can call 0800 DECIDE (0800 332 433) 8am-6pm Monday to Friday and 9am until 1pm on Saturday. 


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Privacy Statement

Our privacy statement outlines how personal information is treated on our website.


This statement covers how New Zealand Family Planning Association (Inc), or Family Planning, ("us", "we" or "our") treats personal information that it collects and receives on the website Any personal data you transmit to the site by electronic mail or otherwise, will be used by Family Planning only for the purpose(s) it was collected.

There are limitations on how we will share your information. This statement tells you what information we collect, how we use and share information, and finally, how you can contact us with questions or concerns.



You may browse and access information on the website without providing any personal information.

However, you can disclose personal information by choosing the following options on our website:

  • signing up to our e-news
  • making a purchase on our online shop
  • making a donation 
  • submitting the contact form
  • requesting a booking
  • emailing us. 

When you communicate with us electronically, we may keep those communications in order to respond to them and improve the quality of our services and our support. We recommend you do not disclose any personal health information by using the contact form option on the website or by emailing us.

We will keep your personal information secure and will not disclose it to any unauthorised third party. If you want to check personal information that we hold, please contact


Cookies are small files that are placed by a website and reside on your computer and are recognised when you visit or re-visit a website. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (eg Macintosh or Windows), the browser that you use (eg Microsoft Explorer or Google Chrome) and what domain you are accessing the server from. With this information the following can be achieved:

  • Track traffic patterns to a website
  • Ensure that the most relevant content is being shown
  • Allow you to enter certain site member services without having to log in each time you visit
  • Ensure faster web page access in certain situations.

Tracking Technologies

The use of cookies by our service providers is not covered by our privacy policy. For example, we use Google Analytics, a third-party tracking service, which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics. We have no access to or control over these cookies and this privacy statement does not cover the use of cookies by any third-party. We encourage you to review Google Analytics privacy policy at

Third parties

We do not sell, rent, supply, give up or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to:

  • Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law
  • Protect our rights or property or those of our related companies
  • Act to protect the interests of our related companies, customers or personnel.


This privacy statement only relates to the website. You are encouraged to review the privacy statements and policies of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information.

You should be aware that we are not responsible for the privacy statements or policies or other content on websites linked to or from the website. However, if you find privacy or content problems with websites linked to or from the website, we would appreciate being notified so that we can take the appropriate action. Contact


In order to reflect the fact that our organisation is growing constantly, we reserve the right to change this statement at any time. Any changes will take effect immediately they are posted on the website. Wherever possible we will notify you of any changes to this statement, but in the event that we do not, your continued use of our services indicates your acceptance of the particular statement that is posted on the website at the time of use.


You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact

Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

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