TRAFFIC LIGHTS SYSTEM - updated 25 January 2022

We are offering all services either by telephone consult or in person. Booked appointments only in Traffic Light Red - no walk-in or drop-in appointments.

The service may be slightly different than you are used to.

  • Our staff will help you make the right appointment.
  • If you are having a face-to-face appointment, you will be COVID-screened before your appointment and when you arrive at the clinic.
  • You will need to wear a mask when coming to the clinic and a medical mask during your appointment. We’ll give you a medical mask to wear.
  • If you require a support person with you, please let us know at the time of booking your appointment. Support people will be required to show their My Vaccine Pass either digitally or as a hardcopy at the time of your appointment.
  • Click here for more information on Family Planning appointments under the traffic lights system. 


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New clients

Ngā kiritaki hou

Everyone is welcome at Family Planning. If you are a new client you will need to give us some details and we will give you a pamphlet about your rights as a Family Planning client.

Information about you - Client registration form

When you visit a clinic for the first time, you will be given a Client Registration form to fill in.

The information on this form is about you – your name, how we can contact you, your ethnicity and age.

You can fill in the form before your appointment and bring it with you if you'd like.  

Client Registration Form (PDF)

Your rights as a client

At the clinic you will be given a pamphlet which details your rights as a Family Planning client. 

Read about your rights as a Family Planning client. 

Covid-19 Update:

Please read our guidelines on what you need to know about your Family Planning appointment under the traffic lights system. ​


Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

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