COVID-19: Update 4 October

Level 3: We are offering most services. Booked appointments only. Phone appointments for emergency contraception, pill repeats, condoms, pre-IUD/pre-implant appointments. We may be able to offer bridging contraception until we can see you in the clinic. COVID precautions in place:

You will be COVID-screened before your appointment and at the clinic.
To help with social distancing, please do not bring a support person unless absolutely necessary. Please do not bring children to the clinic.
Please maintain social distancing of two metres when waiting outside the clinic/in the waiting room.
Please come to the clinic at the time given. You may be asked to wait outside if there are too many people in the waiting room.
Please cancel if you become unwell. You can cancel using the Cancel my Appointment Form.

Level 2: We are offering all services in our clinics. Phone services available. COVID precautions in place:

You will be COVID-screened before your appointment and on arrival at the clinic. Do not come to the clinic if you are unwell.
To help with social distancing, please do not bring a support person unless it is absolutely necessary.
Please do not bring children to the clinic.
Please wear your mask to your appointment and make sure to scan on arrival.
If there is a charge for your appointment, contactless payment is preferred.

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How to make an appointment

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You can make an appointment by phone or by using our Ask for an Appointment form (available after 6pm weekdays and during the weekend).

HOW to MAKE AN APPOINTMENT

Between 8am and 6pm on weekdays, you can make an appointment by calling the clinic. Use the Clinic Finder, below, to find the clinic nearest you.

After hours, you can request an appointment by filling in the Ask for an Appointment form. This form is available after 6pm weekdays and during the weekend. Fill out your details and we will call you back and book your appointment.

All our staff are well-trained and professional

Our call-takers are Family Planning staff. They are well trained in sexual and reproductive health, and respect your right to access a confidential service.

All our clinics are very friendly and welcoming. Our staff are trained to be professional and won't judge you. They’ll make you feel relaxed and comfortable when you call to make an appointment or visit a clinic.

how to Cancel your appointment

If you are unable to make your appointment, please let us know by filling in the Cancel my Appointment form. You can request a call so that we can book you another appointment.

Covid-19 Update:

Please read our guidelines on what you need to know about your Family Planning appointment at each of the lockdown alert levels.

Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

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Visits are free if you are under 22 (NZ residents only)

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Click this Shielded icon to contact Women's Refuge or find information that could help.