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At a clinic

Kei te tari hauora

This page explains what to expect at your first appointment. Our doctors and nurses are specialists and are able to talk to you about any sex related topics. 

Covid-19 update: What to expect when you come to us for an appointment.

  1. Please come to the clinic at the time allocated. Please ring and cancel if you become unwell
  2. If you are having an IUD insertion or cervical screening (smear) test, bring a sarong or towel in a bag. This can be used as a modesty blanket. Don’t forget to have your breakfast or lunch
  3. Organise someone to take you home after your IUD insertion in case needed
  4. You can bring another person with you into the clinic if you would like support. They will be screened for Covid-19 on arrival as well and be required to follow the same process.
  5. To minimise risk and maintain physical distancing please avoid bringing children to the clinic with you. 
  6. You may be asked to wait outside the clinic if we have too many people in the waiting room.
  7. On entering the clinic, you will be asked to use the hand sanitiser provided.
  8. On leaving please use the hand sanitiser again.


When you arrive at our clinic, you will be greeted by a medical receptionist. They will ask for your name and may check your details are still correct and up-to-date. 

Once your details are confirmed you can take a seat in our waiting area until the doctor or nurse is ready to see you. 

You are more than welcome to take a free information pamphlet from our reception area home with you.


Our nurses and doctors are specialists in sexual and reproductive health and are able to talk to you about any sex related topics.

They will ask you about your health history as this may affect the advice they give you.

For example, if you are a smoker, they may suggest a different type of contraception for you than if you are a non-smoker.

They will ask about your sexual behaviour. All sex is normal but some kinds of sex are riskier than others. 

They can help you understand the risks so you can make your own decisions. 


We think it's great if you can talk to someone close to you about sex, however we don't share any of your information with anyone unless you want us to or unless we think you’re at risk or you may hurt someone else.

We will always tell you if we are going to share your information with someone who is able to help you.

Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

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