COVID-19: Update 21 September

Level 3: We are offering most services at Level 3. Booked appointments only. Phone consultations for emergency contraception, pill repeats, condom prescriptions, pre-IUD/pre-implant appointments. We may be able to offer bridging contraception until we can see you in the clinic. We have COVID precautions in place:

  • You will be COVID-screened before your appointment and on arrival at the clinic.
  • To help with physical distancing, please do not bring a support person to the clinic unless it is absolutely necessary. Please do not bring children to the clinic.
  • Please maintain physical distancing of two metres when waiting outside the clinic and in the clinic waiting room.
  • Please come to the clinic at the time allocated. You may be asked to wait outside the clinic if there are too many people in the waiting room.
  • Please ring ahead and cancel if you become unwell. You can also cancel your appointment by using the Cancel my Appointment Form

Level 2: We are able to offer all services in our clinics at Level 2. We are also offering many services over the phone. We have COVID precautions in place:

  • You will be COVID-screened before your appointment and on arrival at the clinic. Do not come to the clinic if you are unwell.
  • To help with social distancing, please do not bring a support person to the clinic unless it is absolutely necessary.
  • Please do not bring children to the clinic.
  • Please wear your mask to your appointment and make sure to scan on arrival.
  • If there is a charge for your appointment, contactless payment is preferred.

 

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Please contact us at resource@familyplanning.org.nz.


At a clinic

Kei te tari hauora

This page explains what to expect at your first appointment. 

A MEDICAL RECEPTIONIST WILL GREET YOU

When you arrive at our clinic, the first person you will meet will be one of our medical receptionists. They will ask for your name and will check your details are up-to-date. 

 

Once your details are confirmed you can take a seat in our waiting area until the doctor or nurse is ready to see you. 

You are more than welcome to take a free information pamphlet from our reception area home with you.

QUESTIONS ABOUT YOU, YOUR SEXUAL BEHAVIOUR AND YOUR HEALTH

Our nurses and doctors are specialists in sexual and reproductive health and are able to talk to you about any sexual and reproductive health topic.

They will ask about your health history as this may affect the advice they give you. For example, if you are a smoker, they may suggest a different type of contraception for you than if you are a non-smoker.

They will ask about your sexual behaviour. All sex is normal but some kinds of sex are riskier than others. 

They can help you understand the risks so you can make your own decisions. 

YOUR APPOINTMENT IS CONFIDENTIAL

We think it's great if you can talk to someone close to you about sex, however we don't share any of your information with anyone unless you want us to or unless we think you’re at risk or you may hurt someone else.

We will always tell you if we are going to share your information with someone who is able to help you.

 

Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

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