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Whakapā mai

We are a national provider of sexual and reproductive health services. Our contact details are listed on this page. Please note we will not give personal medical advice, make or change appointments by email or by social media. 

APPOINTMENTS

You can make an appointment at our clinics by filling out our Ask for an Appointment form. We'll then call you at the time you choose and book your appointment while we are talking to you.

You can also phone the clinic yourself. Use our Clinic Finder feature to find the location and contact details for our clinics.

PERSONAL Medical enquiries

In the best interests of your health and well-being, we will not answer personal medical enquiries via this website or our social media. 

If you need urgent medical advice, call Healthline on 0800 611 116.

Clinic locations

Use our Clinic Finder feature to find the location and contact details for our clinics. We have Family Planning clinics located throughout New Zealand. 

Clinical training

Contact our clinical training and development team for information about our courses about workshops for doctors, nurses, midwives and other clinicians working in sexual and reproductive health.

Health Promotion Programmes/Education Enquiries

Contact your local health promoter for information about our programmes and education for young people, their parents or caregivers, teachers and community workers.

If you’re a teacher, school nurse, youth worker and community worker, you can also Ask for an Online Consultation with our health promoters.

NATIONAL OFFICE

Our National Office is located in Wellington. 

Physical address: Level 7, Southmark House, 203-209 Willis Street, Wellington
Postal address: PO Box 11515, Wellington 6142 
Phone: 04 384 4349
Fax: 04 382 8356
Email: national@familyplanning.org.nz

This location is not a clinic - see our Wellington clinic here

We will not answer personal medical enquiries, make or change appointments in response to emails sent to this email address. 

MEDIA ENQUIRIES

Contact our Communication Manager for all media enquiries on phone 027 206 6462 or email media@familyplanning.org.nz

Resource enquiries

Contact our resource team for information about our sexuality and relationship resources. 

Phone 04 802 1332 or email resource@familyplanning.org.nz.

Feedback, Compliments or complaints

We welcome and rely on your feedback so we can improve our service. 

If you want to give feedback, a compliment or make a complaint about any aspect of our clinical services you can do any of the following:

  • Complete a feedback form and give it to a staff member in the clinic or talk with the manager at the clinic you visited
  • Email us 
  • Complete the contact form below

Make sure you give us your name, email address and the name of the clinic (if you visited one) so we can get in touch and follow up with you.

If you are unhappy with our clinical services, our confidentiality or your privacy you may also like to contact the Health and Disability Commissioner or the Privacy Commissioner.

Students who have attended a Clinical Training and Development course should follow the Clinical Training and Development (CTD) Complaints Procedure.

If you use the contact form below, please note that we will not respond to personal medical enquiries received using this form. We will not make or change appointments in response to this form. 

Contact form