Feedback, complaints and compliments

Ngā urupare, ngā amuamu me ngā mihi

Give us feedback by following these steps. We pride ourselves on offering excellent sexual and reproductive health services and feedback from you helps to make our services better.

Tell us how we can improve our services

If you are not happy with the service you received, please let us know so we can improve it.

How to give feedback or make a complaint

If you want to give feedback or make a complaint about any aspect of our clinical services you can do any of the following:

If you are unhappy with our clinical services, our confidentiality or your privacy you can contact the Health and Disability Commissioner or the Privacy Commissioner.

If you attended a clinical course and would like to make a complaint you should follow the complaints procedure for courses.

Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

Find a clinic

Visits are free if you are under
22 (NZ residents only)


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